The information provided by Siya Trading on our website, social media platforms, and through any other communication channels is for general informational purposes only. While we strive to ensure the accuracy and completeness of the content, Siya Trading makes no warranties or representations, express or implied, about the reliability, suitability, or availability of the information, products, or services provided. Any reliance you place on such information is strictly at your own risk.

Siya Trading shall not be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, arising from the use of our website or any linked third-party sites. We do not endorse or take responsibility for the content of any external websites.

All products sold by Siya Trading are subject to our standard terms and conditions, which are available upon request. Prices, specifications, and availability of products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

By accessing or using our services, you agree to be bound by this disclaimer and our terms and conditions. If you do not agree with any part of this disclaimer, you should discontinue use of our website and services immediately.

For any legal inquiries or concerns, please contact us directly at siya@tlac.co.ke

A Legal Disclaimer

Privacy Policy

At Siya Trading, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, social media platforms, or direct communication.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address when you make a purchase, subscribe to our newsletter, or contact us.

• Transaction Information: Details about the products and services you purchase or inquire about, including payment information.

• Technical Data: IP address, browser type, device information, and website usage statistics collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: To fulfill your orders and deliver the products you have purchased.

• To Improve Our Services: To personalize your experience, improve customer service, and enhance our website's functionality.

• Marketing and Promotions: To send you promotional materials, offers, and updates on our products and services, subject to your consent.

• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

Siya Trading does not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist in fulfilling orders, processing payments, or delivering marketing communications on our behalf.

• Legal Requirements: When required by law, to comply with legal proceedings, or to protect the rights, property, or safety of Siya Trading and its users.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request details of the personal information we hold about you.

• Correction: You can request that we correct or update any inaccurate or incomplete data.

• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

• Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience and gather information about how you interact with our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to external sites that are not operated by Siya Trading. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

Siya Trading reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

[Siya Trading Contact Information]

Privacy Policy - The Basics 

1. Introduction

• Brief explanation of the purpose of the policy.

• Statement of the company's commitment to protecting user privacy.

2. Information Collection

• Types of Information Collected:

  • Personal Identification Information: Name, email, phone number, address, etc.

  • Transactional Information: Details of purchases or services used.

  • Technical Data: IP address, browser type, cookies, device information.

  • Financial Information: Payment details, credit card information (if applicable).

  • Usage Data: How users interact with your website or services.

• Methods of Collection:

  • Information provided by the user directly (e.g., registration forms, purchasing products).

  • Information collected automatically (e.g., through cookies, tracking technologies).

  • Information received from third parties.

3. Use of Information

• Primary Purposes:

  • To process transactions.

  • To provide and improve services.

  • To communicate with users (e.g., customer support, marketing).

  • To personalize user experience.

• Other Uses:

  • Analytics and research to enhance products or services.

  • Compliance with legal obligations.

4. Sharing and Disclosure of Information

• Third Parties:

  • Sharing with service providers (e.g., payment processors, delivery services).

  • Disclosure for legal reasons (e.g., compliance with legal processes or law enforcement requests).

  • Third-party advertising partners (if applicable).

• Data Transfers:

  • Information on whether data will be transferred to other countries and how it will be protected in such cases.

5. Data Security

• Explanation of the security measures taken to protect user information (e.g., encryption, secure servers).

• Acknowledgment that no method of transmission over the internet is entirely secure.

6. User Rights

• Access:

  • Users can request access to the personal information collected about them.

• Correction:

  • Users can request updates or corrections to their personal data.

• Deletion:

  • Users can request the deletion of their personal information.

• Opt-Out:

  • Users can opt-out of marketing communications.

• Data Portability:

  • Some privacy regulations (e.g., GDPR) may require providing data in a portable format.

7. Cookies and Tracking Technologies

• Explanation of cookies and other tracking technologies used on the site.

• Information on how users can manage their cookie preferences.

8. Third-Party Links

• A statement that the website may contain links to third-party sites and that the company is not responsible for the privacy practices of those sites.

9. Data Retention

• Explanation of how long personal information is retained.

• Policies for data deletion after it is no longer needed.

10. Children’s Privacy

• If applicable, a section addressing the collection of information from children under a certain age (e.g., 13 under COPPA in the U.S.).

11. Changes to the Privacy Policy

• Notice that the privacy policy may be updated or changed and how users will be informed of these changes.

• Date of the last update.

12. Legal Compliance

• Information on compliance with relevant privacy laws (e.g., GDPR, CCPA, COPPA).

• Rights users have under applicable laws.

13. Contact Information

• Contact details for users to reach out with questions, requests, or concerns about the policy or their data.

What to Include in the Privacy Policy